Frequently Asked Questions

 

Are Cake Mate® products peanut, tree nut, sesame, egg or dairy free?

None of our products contain peanuts, tree nuts, sesame or dairy. This includes Cake Mate® decorating sprinkles, sugar shapes, sugar crystals, nonpareils, decorating gels, gems, food color, decorating icing in the pressurized can, easy squeeze pouch and plastic tube gels.

Our Candy Cake Decorations DO contain egg, but they are not made in our Ocala Facility with the above listed items.

As always, we encourage consumers to diligently continue to read labels for any changes. We follow all current government regulations for labeling our products and all our products are allergen labeled accordingly.

 

Are Cake Mate® products gluten free?

None of our products contain wheat or gluten. This includes Cake Mate® decorating sprinkles, sugar shapes, sugar crystals, nonpareils, decorating gels, gems, food color, decorating icing in the pressurized can, easy squeeze pouch and plastic tube gels.

 

Are Cake Mate® products soy free?

Our canned icing and all sprinkles contain Soy Lecithin. Through the Soy Lecithin manufacturing process, the main allergen causing ingredient, soy protein, is removed. Soy lecithin does not contain sufficient soy protein residues to provoke allergic reaction in the majority of soy-allergic consumers. Products that contain soy will be clearly indicated on the label.

 

Are Cake Mate® products free of corn or sunflower?

Some of our decorating products contain corn syrup, cornstarch and/or sunflower seed oil.

 

What about allergen cross contamination?

Cake Mate® values the safety of our customers with allergy issues. We have an entirely separate, sealed room in our Ocala Facility  for the production of items which contain allergens. This air pressurized room is quarantined away from other product lines. There is an air lock anti-chamber within the room where air particulates are completely removed before Staff are permitted to exit.  Staff who work in these areas stay in these areas so there is no risk of cross contamination. Any products with even a slight risk of cross contamination will be declared and clearly marked in the “Ingredients” portion of the product label.

 

Are your Sprinkles, Icings and Writing Gels vegan?

Yes, all of our Icings (can, tube, pouch, and writing gels) are vegan.

Our Sprinkles contain “Confectioner’s Glaze” which is derived from shellac, and is NOT vegan.

 

Are the mono and diglycerides in your products animal or plant derived?

The shortening used in our products is VEGETABLE shortening, not from an animal byproduct.

 

Are Cake Mate® products Kosher?

Our products are certified Kosher by the Orthodox Union. The Kosher symbol can be found on the front of the package near the net weight.

 

What about Palm Oil? I heard sourcing Palm Oil leads to deforestation in the rain forest!

Cake Mate® is committed to sourcing only sustainable palm oil. To support these efforts, we have joined the Roundtable on Sustainable Palm Oil and purchase only Mass Balance and palm oil products.

 

What is the shelf life of your products and when do they expire?

Chocolate Sprinkles – 18 months

Nonpareil Sprinkles – 36 months

Other Sprinkles – 18 months

Icing – 12 months

Gel Icing or Gel Food Color – 24 months

Crystals/Decorating Sugar – 36 months

 

Locate the code date on the container of your item which includes a letter and a couple of numbers (example D6038). The first letter of the code is the month (A=January, B=February, etc.) and the following digit is the year. So on a code of: D6038 you would want to pay attention to the first letter and number which tells you it was produced in April (D) of 2016 (6).

 

Does the Writing Gel dry and harden?

No. Our Writing Gel does not harden or dry. Writing Gel has a sticky consistency and shiny, transparent appearance. Our Writing ICING however, does dry in a very similar manner as our cookie icing. Writing ICING is a solid color, and is more opaque.

 

What is the difference between gel food dye versus liquid food coloring?

Gel food dye is intended for tinting or dying cake batter, cookie dough, frostings and icings to change its color without thinning the consistency. Gel food dyes were specifically formulated to keep batters, frostings and icings thick without watering them down like most liquid food colorings do.

 

Someone has eaten their birthday candles! Are they non-toxic?

Yes, our candles are non-toxic. They are made from paraffin wax, and the wick is 100% cotton. Although they were not designed to be eaten, they will not cause any serious harm if accidentally ingested.

 

I am an individual or business looking to purchase a large quantity of Cake Mate® items. Who do I need to speak with regarding this purchase?

Please send an email to our Industrial Sales team at the following address: SB-Mail-DigitalMktg@signaturebrands.com

Be sure to include: Company name, Contact Information, Your Name, Email, Phone Number, Product Desired, Quantity Desired